Returns & Exchanges

At SKINTIFIC, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and a brief explanation of why you wish to return or exchange the product.

• 2.
  Prepare the Package

  Ensure the items are in their original packaging and securely sealed to prevent damage during transit back to our facility.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your replacement product within 5-7 business days.