Frequently Asked Questions
Everything you need to know about your SKINTIFIC journey.
Are SKINTIFIC products suitable for sensitive skin?
Yes, our products are formulated with TTE™ (Trilogy Triangle Effect) technology which focuses on active ingredients that are safe, effective, and specifically designed to repair and maintain the skin barrier without irritation.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. If you experience an adverse reaction, please contact our support team with photos for assistance.
Are your products cruelty-free?
Absolutely. SKINTIFIC is committed to ethical beauty practices; we do not test our products or ingredients on animals at any stage of the production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital payment gateways to ensure a secure and convenient checkout experience.
How can I check the authenticity of my product?
Every SKINTIFIC product comes with a unique holographic security sticker on the packaging. You can scan the QR code or enter the serial number on our official website to verify its authenticity.